Terms and Conditions

1.1These Terms apply to all services of the Provider unless an individual contract, order, or separate written agreement provides otherwise.

1.2The individual contract or order determines the specific service, price, start of provision, scope, special parameters, and any deviations from these Terms.

1.3In the event of a conflict between documents, the individual contract or order prevails over these Terms. These Terms prevail over general information on the website, marketing texts, or non-binding communication.

1.4The Client enters into the contract in connection with their business or independent professional activity and does not act as a consumer unless expressly agreed otherwise in writing.

2.1“Provider” means Serhii Shokha, business ID: 55 211 674, with place of business at Lermontovova 911/3, 811 05 Bratislava - Staré Mesto, a natural person - entrepreneur registered in the Trade Register of the District Office Bratislava, No. 110-323868, operating under the Accquix business brand.

2.2“Client” means a person ordering a service from the Provider on the basis of an individual contract, order, or another demonstrable agreement.

2.3“Service” means any accounting, administrative, consulting, one-off, or related digital service provided under the Accquix brand.

2.4“Recurring Service” means a service provided continuously or regularly, especially bookkeeping, record keeping, or monthly accounting processing.

2.5“One-off Service” means a service provided once or for a defined period, especially Accquix Health Check, Accquix Declarations, onboarding, consultation, review of records, or filing of a missing report.

2.6“Digital Documents” are documents, files, exports, statements, invoices, spreadsheets, explanations, and other information delivered by the Client electronically.

2.7“Output” means a document, summary, accounting output, tax form, recommendation, filing confirmation, spreadsheet, or another service result agreed with the Client.

2.8“Conscious negligence” means an act or omission in which a person was aware of the possibility of breaching an obligation or causing damage and, without reasonable grounds, relied on the obligation not being breached or the damage not occurring.

2.9“Financial System” means a regularly used source or method for receiving, recording, processing, distributing, or paying out money and financial data, especially a bank or card account, payment system, PSP, checkout, Merchant of Record, digital platform, crypto payment infrastructure, or another similar system.

2.10“Recurring Process” means a repeatedly performed accounting, data, control, matching, reporting, or compliance procedure included in the agreed service scope.

2.11“Agreed Financial Model” means the set of legal forms or entities, financial systems, payment flows, recurring processes, outputs, and controls included in the individual contract or order.

2.12“Implementation Setup” means the one-off introduction or adjustment of imports, mapping, matching, control rules, data structures, or workflows needed to start or change a recurring service.

3.1The Provider provides services in a digital, mostly asynchronous, and remote operating model. The purpose of the service is efficient processing of accounting and related documents using digital tools, automation, and standardized workflows.

3.2The specific scope of the service is always determined by an individual contract, order, or e-mail agreement. These Terms by themselves do not create a right to any specific service or price.

3.3Recurring services may include, in particular, single-entry bookkeeping, double-entry bookkeeping, accounting document processing, preparation of annual outputs, monitoring of selected limits, and electronic communication with public authorities, if expressly agreed.

3.4One-off services may include, in particular, a consulting review of records, identification of potential inconsistencies, recommendations for next steps, systematization of existing documents, preparation or filing of selected forms, and other actions agreed in the order.

3.5The Accquix Health Check service is not an accounting audit, expert opinion, professional expert statement, tax advice, or legal advice. It is a consulting service focused on reviewing the state of records, identifying potential inconsistencies, and recommending next steps.

3.6The output from a Health Check or similar one-off service is informational and is based solely on the documents and information provided by the Client.

3.7Unless expressly agreed otherwise, the service does not include tax advisory services under Act No. 78/1992 Coll. on Tax Advisers, legal advice, audit services, expert services, representation during a tax inspection, payroll, inventory accounting, eKasa agenda, cryptoasset processing, or sanctions and export-control matters.

3.8The scope of a standard plan is based on the description of the relevant plan in the price list effective on the date the individual contract is concluded or the order is confirmed, unless the individual contract or order expressly provides for a deviation.

The specific plan, covered legal form or entity, included financial systems, recurring processes, outputs, and any implementation setup are confirmed in the individual contract or order.

A later change to the price list does not change the already agreed scope or price of the service without the parties' prior written agreement.

4.1The binding communication channel is the e-mail address stated in the individual contract or order, or another channel expressly designated by the Provider.

4.2Messages sent through Telegram, WhatsApp, Instagram, Threads, Messenger, or similar services, including voice messages, are not considered binding accounting or contractual instructions unless expressly confirmed by the Provider by e-mail or unless the Provider has expressly designated the relevant communication channel as a working and binding channel for the specific client.

4.3If the parties agree on a phone call or communication outside e-mail, the Client must confirm material instructions and decisions by e-mail. Without such confirmation, the Provider is not liable for inaccurate understanding or incomplete capture of an instruction.

4.4Documents are delivered electronically, especially by e-mail, cloud storage, or another agreed digital tool.

4.5The Provider is not required to continuously monitor cloud storage without an e-mail notification from the Client that a batch of documents is ready for processing.

4.6For purposes of determining the handover date for documents delivered through cloud storage, the handover date is the date on which the Client demonstrably notifies the Provider that the specific batch is complete and ready for processing.

4.7Documents added after notification that a batch is complete are considered a new or additional batch. Their processing may affect the completion deadline, the price of extra-standard work, or the need to correct outputs already prepared.

5.1The Client must provide the Provider with truthful, complete, current, and understandable data, documents, explanations, and cooperation necessary for proper provision of the service.

5.2The Client is responsible for ensuring that their business activity is carried out under the relevant authorizations, that contractual relationships with customers and suppliers are properly set up, and that data stated in invoices, payment platforms, and exports is correct.

5.3The Client is responsible for the truthfulness and completeness of source data about the customer, business relationship, and transaction carried out, especially data concerning the customer's country, customer type, VAT ID, supplied performance, payment channel, refund, or another factual circumstance that the Provider cannot independently verify. The Client is also responsible for settings made by the Client or a third party if their review or management was not expressly included in the agreed service scope. If review, validation, or processing of the relevant data is included in the agreed scope, the Provider is responsible for professionally performing that activity on the basis of the available documents.

5.4The Client must respond to follow-up questions from the Provider generally within 3 business days unless an individual contract or order sets a different period.

5.5The Client must promptly inform the Provider of material changes in their activity, especially the creation or change of VAT, Section 7a, OSS, or IOSS registration and filing obligations, hiring an employee, introducing a new financial system, payment platform, or bank account, starting to use cryptoassets, creating inventory or eKasa records, changing the countries of business partners, or any other change that may affect accounting processing.

Notification of such a change does not in itself mean an automatic change to the service plan or price.

5.6The Client acknowledges that, to the extent provided by law, entrusting the Provider with bookkeeping or the processing of selected accounting obligations does not relieve the Client of their responsibility for keeping accounting records, preparing and submitting financial statements, maintaining verifiable accounting records, retaining accounting documentation, and fulfilling the other obligations of an accounting entity.

5.7The Client must also promptly notify the Provider of the existence of related or dependent persons, loans, owner's contributions and withdrawals, payment of profit shares, use of private property for business purposes, receipt or provision of payments on behalf of another person, changes in the beneficial owner, non-standard contractual relationships, and all other facts that may have a material accounting or tax impact.

5.8The Client must notify the Provider of every material change to the checkout, invoicing flow, Merchant of Record, payment gateway, platform account, method of determining the customer's country, B2B/B2C classification, refunds, chargebacks, commissions, or method of paying out revenue, before putting the change into production or without undue delay after learning of it.

5.9The Client shall notify the Provider of the persons and e-mail addresses authorized to give binding instructions, approve outputs, and provide explanations. The Provider may treat an instruction received from a notified address as an instruction of the Client unless the Provider has reasonable doubts about its authenticity or authorization.

5.10If the Provider considers the Client's instruction incomplete, methodologically inappropriate, unlawful, or capable of creating a material risk, the Provider will warn the Client and may request written clarification. The Provider is not obliged to carry out an instruction that conflicts with legal regulations or the agreed scope of service.

6.1Documents must be delivered in digital, readable, and reasonably machine-processable form.

6.2Standard-processable documents include, in particular, separate PDF invoices, readable digital documents, bank statements in the agreed format, CSV/XLSX exports from approved platforms, exports containing date, amount, currency, description, transaction identifier and counterparty, and documents organized according to rules agreed with the Provider.

6.3If technically possible, one accounting document should be delivered as one separate file. Bulk PDF files, unreadable photographs, broken exports, or files without the required structure are not considered standard documents.

6.4The Client is responsible for the authenticity, correctness, and suitability of transforming a paper document into digital form.

7.1Extra-standard work includes, in particular, manual sorting of a large quantity of disorganized documents, splitting bulk PDF files, repairing or cleaning damaged CSV/XLSX exports, reconstructing missing data, manual matching of transactions without identifiers, processing unreadable photographs, retrospective delivery of documents after a batch has been closed, and correcting incorrectly configured exports or invoicing systems.

7.2A higher number of standard and automatically processable transactions within the agreed financial systems and recurring processes does not in itself mean extra-standard work or an automatic change to the service price.

Extra-standard work includes, in particular, manual intervention caused by incomplete, unreadable, damaged, or non-standardly structured documents, missing data, incorrect delivery of documents, or a request outside the agreed scope of service.

7.3If a need for extra-standard work arises, the Provider will inform the Client in advance of its reason, estimated scope, and price. Extra-standard work will be performed and charged only after the Client's written approval, unless clause 7.4 provides otherwise.

7.4Without prior approval, the Provider may perform only a necessary action required to prevent immediate damage or missing a statutory deadline caused by the Client's act or omission. The Provider will inform the Client of the action, its reason, and its price without undue delay.

7.5Unless the individual contract, order, or price list sets a different rate, the basic hourly rate for approved extra-standard work is EUR 45 for each commenced hour.

7.6Late-processing surcharge. If, in a recurring service, the Client delivers documents for several accounting periods at once or after the agreed monthly deadline, the Provider is entitled, after prior e-mail notice, to charge a late-processing surcharge of 25% of the monthly fee for each late period.

If late-delivered documents require historical reconstruction, completion of missing data, or other work outside the ordinary monthly workflow, its scope and price will be agreed separately under clauses 7.3 to 7.5.

7.7This surcharge reflects the increased processing difficulty, concentration of work in time, and disruption of the Provider's standard workflows.

7.8For late or bulk-delivered documents, the Provider is not liable for meeting original deadlines that depended on continuous, timely, and complete delivery of documents by the Client.

8.1Service deadlines are governed by the individual contract, order, or e-mail agreement.

8.2The Provider's processing period starts only after all prerequisites set out in the individual contract or order have been met, especially after complete documents have been delivered, necessary accesses provided, power of attorney granted if required, and the fee or advance payment paid if agreed.

8.3If the Client delivers incomplete or non-standard documents, the processing period is extended by the time needed for supplementation, correction, or approval of extra-standard work.

8.4A one-off service is considered delivered when the agreed output is sent to the Client's e-mail address or delivered in another agreed manner.

8.5The Client must raise obvious substantive comments regarding the output of a one-off service within 5 business days of its delivery, unless an individual contract or order sets a different period. After this period, the output is deemed accepted without obvious reservations. This does not affect the Client's right to notify a hidden discrepancy that could not have been discovered through a reasonable review of the output within that period, or the right to a remedy under Article IX of these Terms.

9.1The Client must notify the Provider in writing of a discovered discrepancy without undue delay after discovering it or when it could have been discovered through a reasonable check, and provide the Provider with the documents and cooperation necessary for its investigation.

9.2If the discrepancy was demonstrably caused by the Provider within the agreed scope of service, the Provider will remedy it without a separate fee within a reasonable period, if technically and legally possible. The remedy may include, in particular, correcting records or an output and preparing a corrective or supplementary filing if such filing falls within the agreed scope of service and the Client provides the necessary cooperation.

9.3Free remedy does not apply to a discrepancy caused by incomplete, incorrect, or late-delivered documents, an act or omission of the Client, changes to data or settings after processing, an act of a third party, a technical failure of a third-party system, a change in law, or a request beyond the originally agreed scope of service.

9.4Before arranging a remedy by a third party at the Provider's expense, the Client shall give the Provider a reasonable opportunity to investigate and remedy the discrepancy, unless this threatens the missing of a statutory deadline or a further significant increase in damage.

9.5Investigation or performance of a remedy does not in itself constitute an acknowledgment by the Provider of liability for damage or of the basis or amount of the Client's monetary claim.

10.1The specific plan, service scope, and price are determined by an individual contract, order, or separate written agreement with regard to the plan description under clause 3.8 of these Terms.

The published price list represents the Provider's standard product and price offering. The specific scope of included financial systems, recurring processes, outputs, and any implementation setup must be confirmed in the individual contract or order.

10.2As of the effective date of these Terms, the Provider is not a VAT payer. If the Provider becomes a VAT payer, VAT at the statutory rate will be added to the agreed price, unless the individual contract or order expressly provides that the agreed price includes VAT.

10.3For recurring services, the fee may be payable monthly in advance or in arrears according to the individual contract. For one-off services, the Provider may require payment of the full price or an advance payment before work begins.

10.4The payment date is the date on which funds are credited to the Provider's account.

10.5In the event of payment delay, the Provider is entitled to suspend the service, not file a statement, or not continue processing if continuing would create disproportionate risk or unpaid work. The Provider may suspend the service only after giving the Client prior written notice of the delay, the planned suspension, and known imminent statutory deadlines that the suspension may affect. Suspension due to the Client's delay is not a breach of the Provider's obligations.

10.6The Provider may claim statutory default interest and reasonable costs related to debt recovery.

10.7The fixed monthly fee for a recurring service is determined according to the Client's agreed financial model. This includes, in particular, the covered legal form or entity, included financial systems, the way money is received and paid out, recurring accounting and compliance processes, required outputs, and the scope of manual checks.

10.8An increase in the number of standard transactions, invoices, or accounting entries within the agreed financial systems and processes does not in itself constitute an automatic reason to change the plan or monthly fee. Neither the mere registration for VAT or under Section 7a, the obligation to submit standard VAT or OSS outputs for covered activity, nor ordinary cross-border trading within the agreed financial model is an automatic reason to change the plan or price.

The number of standard transactions alone does not change the service price. However, if the volume, frequency, or technical structure of the data exceeds the assumptions of the agreed solution and requires a new import, a change to the technical architecture, specific infrastructure costs, or a new recurring control process, this is considered a change in scope under clauses 10.9 to 10.11.

Such a change is not a fee per individual transaction and applies only after prior written agreement with the Client.

10.9A material change in scope or the financial model includes, in particular, introducing a new recurring financial system or process that was not included in the agreed service scope, including:

(a) introducing the Client's own PSP or checkout,

(b) adding another PSP or payment platform,

(c) starting to use cryptoassets or crypto payment infrastructure,

(d) introducing referral, affiliate, or revenue-share payouts,

(e) introducing a marketplace, split-payment, or similar model for payouts to third parties,

(f) introducing internal balances, own settlements, or the Client's own logic for distributing money,

(g) introducing the Client's own invoicing or checkout infrastructure,

(h) adding another entity, accounting stream, or recurring reporting process,

(i) creating a need for payroll, inventory, eKasa, or another agenda outside the agreed scope,

(j) another change that requires a new recurring import, matching, control rules, record-keeping, or reporting.

10.10The Client must notify the Provider of a planned introduction of a new financial system or recurring process before putting it into production. The Provider will assess whether the change is covered by the existing plan or requires a change of plan, service scope, or separate implementation setup. The new plan, scope, or monthly price applies only after prior written agreement with the Client.

10.11Until an agreement under clause 10.10 is concluded, the originally agreed service scope and price remain in effect. The Provider is not required to process a new financial system, transaction flow, or process that was not included in the original scope. If the change to the financial model makes it impossible to properly continue the service within the original scope and the parties do not agree on new terms, either party may terminate cooperation according to the individual contract.

11.1For recurring services, the Client must deliver documents continuously and by the deadlines set in the individual contract.

11.2If a recurring service includes an annual tax return or financial statements, these outputs are included only under the conditions stated in the individual contract, especially proper duration of cooperation, payment of fees, and timely delivery of complete documents.

11.3Processing of a period before the start of cooperation is not part of a recurring service unless expressly agreed otherwise.

11.4A recurring service is priced according to the agreed financial model and scope of recurring processes, not according to the number of invoices, transactions, or accounting entries alone. A change of plan, scope, or price resulting from a change in the financial model is governed by clauses 10.7 to 10.11 of these Terms.

11.5If a recurring service is provided under a temporary or discounted regime intended for a specific phase of the Client's business, especially before paid sales begin, the conditions for using the regime and the point at which it ends are determined by the individual contract or order.

After the conditions of the temporary regime cease to apply, the next plan, scope, and price of the service will be agreed in writing according to the Client's current financial model. Without such an agreement, the Provider is not required to continue providing the service outside the originally agreed temporary scope.

11.6Introducing a new PSP, checkout, data import, transaction mapping, control rules, historical data, or another financial system may require one-off implementation setup.

Implementation setup is not part of the regular monthly service unless the individual contract, order, or description of the specific plan expressly provides otherwise. Its scope, outputs, price, and conditions will be agreed before implementation begins.

12.1For one-off services, the subject, scope, price, deadline, and output of the service are determined by the order or individual contract.

12.2A one-off service does not create an obligation for the Provider to continuously monitor the Client's further obligations, notify the Client of future deadlines, or provide follow-up support unless expressly agreed.

12.3If, within a one-off service, the Provider files late or missing reports, the Client acknowledges that such filing may result in sanctions or penalties from the relevant authority. The Client bears these sanctions unless they arose as a result of a demonstrable breach of the Provider's obligation after the service began.

12.4The Provider is not liable for sanctions, fines, or penalties that arose as a result of the Client's past actions, omissions, delayed decisions, or incomplete documents.

13.1The Provider carries out identification, verification, and other AML/KYC measures to the extent required by law and proportionate to the nature of the service, the length of cooperation, the client's risk profile, the type of transactions, and the countries of business partners.

13.2The scope of AML/KYC verification for a specific service is determined under applicable law and the assessed risk. Providing the necessary data and documents may be a condition for starting or continuing cooperation.

13.3Upon request by the Provider, the Client must provide identification data, documents, and explanations necessary to fulfill AML/KYC obligations.

13.4The Provider is entitled to refuse or terminate cooperation if the Client does not provide necessary cooperation, provides untrue data, requests processing of fictitious or illegal operations, or if continued cooperation would create legal, tax, AML, or reputational risk.

14.1Processing of personal data within Accquix services is governed by the Data Processing Agreement (DPA) if the Provider processes personal data as a processor.

14.2When processing personal data for the Provider's own invoicing, own records, AML/KYC, protection of legal claims, and fulfillment of the Provider's own statutory obligations, the Provider acts as an independent controller.

14.3The Provider undertakes to maintain confidentiality regarding all business, economic, accounting, technical, and personal information of the Client learned while providing the service. The confidentiality obligation continues after the end of cooperation.

15.1The Provider is responsible for professional and methodologically appropriate provision of the service within the scope agreed in the individual contract or order, provided that the Client supplied complete, truthful, timely, and standard-processable documents.

15.2The Provider is not liable for incorrectness, untruthfulness, or incompleteness of the Client's documents, undisclosed business relationships, or the setup of payment, checkout, or invoicing platforms carried out by the Client or a third party, if checking or setting up the relevant element was not expressly included in the agreed scope of service. The Provider is also not liable for a change to the setup made without the Provider's knowledge after a review has been carried out.

15.3The amount of tax, contributions, additional payment, or other statutory obligation of the Client itself is not considered damage caused by the Provider.

15.4To the extent permitted by law, the Provider is not liable for lost profit, indirect or consequential damage, reputational harm, or business losses. The Provider is not liable for sanctions, penalties, or other consequences to the extent they arose as a result of the Client's delay, incompleteness, inaccuracy, or failure to provide necessary cooperation.

15.5To the extent permitted by law, the Provider is liable only for direct, proven, and foreseeable actual damage that is causally connected to a breach of a specific obligation of the Provider. The parties agree that the total amount of damages for one damaging event and all claims arising from the same or mutually connected cause may not exceed:

(a) for a one-off service, twice the fee actually paid for the affected service;

(b) for a recurring service, four times the monthly fee applicable at the time of the breach.

This does not affect the Client's right to a free remedy under Article IX of these Terms.

An individual contract may set a higher liability limit, especially with regard to the scope and riskiness of the service, the fee amount, or a requirement for separate insurance coverage.

15.6The limitation of the amount of damages under clause 15.5 does not apply to damage caused by the Provider intentionally or through conscious negligence, or to cases in which a mandatory legal provision does not allow limitation of liability.

15.7As of the effective date of these Terms, the Provider does not have professional liability insurance. This fact does not change the scope of the Provider's liability under mandatory legal provisions, the individual contract, and these Terms.

If the Client requires a higher liability limit or specific insurance coverage, that requirement must be expressly agreed in writing before the service begins. The availability, scope, limit, deductible, price, and effective date of insurance coverage are subject to individual assessment and may affect the price, scope, or start date of the service.

15.8The Provider is not liable for damage, delay, or inability to perform caused by a technical failure, outage, error, or change in the functionality of a third-party system outside its reasonable control, provided that the Provider took reasonable available measures to limit the consequences and informed the Client of the material impediment without undue delay.

15.9Third-party systems include, in particular, public administration information systems, including the Financial Administration portal, banking systems, payment gateways, cloud services, API interfaces of the Client's platforms, and other external systems on which digital processing or electronic communication depends.

15.10The Client must notify the Provider in writing of the occurrence or threat of damage without undue delay, describe the factual circumstances, state the claim sought, and provide available evidence. The Client must also take reasonable measures to prevent further damage or an increase in damage.

15.11The Provider is not liable for the part of the damage whose occurrence or increase the Client could reasonably have prevented through timely cooperation, notification, or adoption of remedial measures.

16.1The Provider delivers outputs to the Client within the scope agreed in the individual contract or order.

16.2The Client must retain originals or legally recognized digital copies of their documents in their own name and at their own responsibility. Retention of working files or outputs by the Provider does not replace the Client's archiving obligation.

16.3The Provider's accounting database, internal settings, templates, automations, processing methodology, and know-how are not delivered to the Client unless expressly agreed otherwise. This does not affect the Client's ownership of their original documents, data, and final accounting outputs agreed within the scope of service.

16.4The Provider is not required to deliver outputs, exports, or processed documents before full payment of the Client's due debts unless this conflicts with mandatory legal regulations. This does not affect the obligation to return the Client's original documents or deliver a document that has already been filed with a public authority on behalf of the Client, if a mandatory legal provision or the nature of the document requires it to be made available to the Client.

17.1Termination of cooperation is governed by the individual contract, order, or these Terms.

17.2The Provider is entitled to terminate or suspend cooperation if the Client repeatedly fails to cooperate, does not pay on time, provides untrue data, cancels necessary accesses or powers of attorney, fails AML/KYC requirements, or requests illegal processing.

17.3Termination of cooperation does not affect the Client's obligation to pay for services already provided, work in progress, or extra-standard work approved under these Terms.

17.4Termination of cooperation and handover of the agenda. After termination of the contractual relationship and full payment of all due debts, the Provider will provide the Client with reasonable cooperation in handing over the agenda within the scope of these Terms, the individual contract, or a separate agreement of the parties.

17.5The Provider will provide an export of the general ledger, subledger, and journal for the processed period in PDF or XLSX format if such outputs are available and relevant given the type of service and the system used.

17.6The Provider will deliver the final versions of filed tax returns, statements, and reports that the Provider prepared within the service. This does not affect the Provider's right to demand payment for the relevant service; clause 16.4 of these Terms applies to the delivery of other outputs and documents.

17.7The Provider is not required to deliver its internal accounting database, accounting software backup, internal settings, templates, automations, methodological procedures, or any other form of its know-how. Only final accounting outputs are delivered.

17.8Cooperation in handing over the agenda will be provided within 15 business days after contract termination and fulfillment of payment conditions unless the parties agree otherwise.

17.9Additional consultations with a new accountant, specific exports, transformation of data into special formats, or other requests beyond the standard handover of the agenda are considered an extra-standard paid service.

18.1An event of force majeure is an extraordinary impediment that arose independently of the will of the affected contracting party, could not reasonably have been foreseen when the contract was concluded, and whose consequences could not reasonably have been prevented or overcome. This may include, in particular, a widespread outage of public administration information systems, cloud, banking, or communication systems, a cyber incident outside the party's reasonable control, an intervention by a public authority, a natural disaster, or another comparable extraordinary circumstance.

18.2The affected contracting party must notify the other party of the occurrence of the impediment and its expected consequences without undue delay and take reasonable available measures to limit its consequences.

18.3Force majeure does not relieve the Client from the obligation to pay for services properly provided before the impediment arose.

19.1The Provider is entitled to reasonably amend these Terms. The new version will be published on the Provider's website and marked with the version number and effective date.

19.2The new version of the Terms applies to contractual relationships entered into on or after its effective date. For existing recurring services, the Provider will notify the Client of a material change to the Terms in advance by e-mail and state the date from which the change is to apply. If the Client does not reject the change in writing before that date and continues using the service after that date, the change is deemed accepted. If the Client does not agree with the change, the Client shall notify the Provider before its effective date, and the parties shall then proceed under the cooperation termination conditions agreed in the individual contract. Until the cooperation ends, the previous version of the Terms applies to the Client.

19.3An amendment to these Terms may not unilaterally change the price, scope of service, individually agreed liability limit, or other individual service parameters stated in the individual contract or order.

20.1Legal relationships are governed by the law of the Slovak Republic.

20.2If any provision of these Terms becomes invalid or unenforceable, this does not affect the validity of the remaining provisions.

20.3In case of language versions, the Slovak version prevails.

20.4Disputes will be resolved primarily by agreement, otherwise by the competent court of the Slovak Republic.